Recently I had to configure the Travel Fiori Apps on a H4S4 System.
My Travel Requests for Business Traveler (MTR)
My Travel and Expenses for Business Traveler (MTE)
My Inbox – Approve Travel Requests
My Inbox – Approve Travel Expenses
This was pretty easy and after enabling the Apps, I activated the default Workflows WS20000050 (Approve Travel Request) and WS20000040 (Approve Trip) as well. I also checked SWE2 for BU2089 and everything looked good.
But when testing, only the Travel Request Workflow started successfully. When creating a Trip Expense, no Workflow started, instead the Trip Expense directly went to status “Trip Approved” instead of “Trip Completed“. Here you can find an overview of the possible statuses: Trip Status Directory
Initially I thought, this is somehow a Workflow issue or the BUS2089 connection does throw the right event. I also found a note related to this: 2792991.
But it turned out to be a customizing problem and the answer was only one click away from the Trip Status Directory in the chapter Trip Status Assignment. Here the Feature TRVPA is mentioned. And when looking into the system and reading the documentation via PE03 I found the following
Turned out, for Feature TRVPA and Entry WRP the value 4 was set. After changing it to 3, the right trip status got set and the workflow got triggered.
As always, the solution is quite simple once you know it, but it took quite a while to figure it out.